Borderless - Notice history

Experiencing partial outage

100% - uptime

API - Operational

Webhooks - Operational

Transaction Pipeline - Operational

Compliance - Operational

Identity - Operational

Notice history

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Jun 2026

Cobre · Bre-B — Pagos Breb - Nequi | Incident: Breb - Nequi Payouts
ResolvedDegraded performance16 minutes
  • Resolved
    UTC
    Resolved
    El servicio de Breb - Nequi ya opera con normalidad y la afectación presentada ha sido solucionada. Agradecemos tu comprensión. Equipo Cobre. ----------- Breb - Nequi services are now operating normally and the reported issue has been resolved. Thank you for your understanding. Cobre Team.
  • Identified
    UTC
    Identified
    Nuestro compromiso es mantenerte al tanto. Actualmente, se presentan intermitencias por parte del proveedor Breb hacia Nequi que afectan el siguiente producto: Producto afectado: Breb-Pagos Durante este periodo, algunas transacciones podrían presentar demoras o inconvenientes en su procesamiento. La entidad se encuentra trabajando para restablecer la normalidad del servicio. Te mantendremos informado sobre cualquier actualización por este medio. Agradecemos tu comprensión. Equipo Cobre. --- Our commitment is to keep you informed. We are currently experiencing intermittent issues with the provider Breb - Nequi that are affecting the following product: Affected product: Breb Payments During this period, some transactions may experience delays or processing issues. The provider is working to restore normal service as quickly as possible. We will keep you informed of any updates through this channel. Thank you for your understanding. The Cobre Team
Cobre · Bre-B — Incidencia: Pagos Nequi | Incident: Nequi Payouts
ResolvedDegraded performance1824 hours 57 minutes
  • Resolved
    UTC
    Resolved
    Resolved
  • Monitoring
    UTC
    Monitoring
    Nuestro compromiso es mantenerte al tanto. Actualmente, se presentan intermitencias en el servicio de Nequi que afectan el siguiente producto: Producto afectado: Pagos Durante este periodo, algunas transacciones podrían presentar demoras o inconvenientes en su procesamiento. La entidad se encuentra trabajando para restablecer la normalidad del servicio. Te mantendremos informado sobre cualquier actualización por este medio. Agradecemos tu comprensión. Equipo Cobre. --- Our commitment is to keep you informed. Currently, intermittent issues are affecting the Nequi service. Affected product: Payouts During this period, some transactions may experience delays or processing issues. The entity is working to restore normal service operations. We will keep you informed of any updates through this channel. Thank you for your understanding. Cobre Team.
Kotanipay · Kotanipay API — Service is not responding as expected
ResolvedMajor outage1 hour 2 minutes
  • Resolved
    UTC
    Resolved
    Resolved. The service is currently responding as expected. The previous error is no longer observed. We will continue monitoring.
  • Investigating
    UTC
    Investigating
    We are currently investigating an issue where the service is not responding as expected. Error: connect ETIMEDOUT 43.198.241.221:443
Cobre · Bre-B, Recaudos — Incidencia: Recaudos Bre-B | Incident: Bre-B Payins
ResolvedDegraded performance20 hours 49 minutes
  • Resolved
    UTC
    Resolved
    El servicio de Bre-B Payins ya opera con normalidad y la afectación presentada ha sido solucionada. Agradecemos tu comprensión. Equipo Cobre. ----------- Bre-B Payins services are now operating normally and the reported issue has been resolved. Thank you for your understanding. Cobre Team.
  • Monitoring
    UTC
    Monitoring
    Nuestro compromiso es mantenerte al tanto. Actualmente, se presentan intermitencias en el servicio de Bre-B que afectan el siguiente producto: Producto afectado: Recaudos Durante este periodo, algunas transacciones podrían presentar demoras o inconvenientes en su procesamiento. La entidad se encuentra trabajando para restablecer la normalidad del servicio. Te mantendremos informado sobre cualquier actualización por este medio. Agradecemos tu comprensión. Equipo Cobre. ------- Our commitment is to keep you informed. Currently, intermittent issues are affecting the Bre-B service. Affected product: Payins During this period, some transactions may experience delays or processing issues. The entity is working to restore normal service operations. We will keep you informed of any updates through this channel. Thank you for your understanding. Cobre Team.
Bitso — ETH & ERC-20 Withdrawal Delays
ResolvedMajor outage1 hour 45 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved. ------------------ Este incidente ha sido resuelto. ------------------ Este incidente foi resolvido.
  • Monitoring
    UTC
    Monitoring
    The issue causing delays has been resolved, and withdrawals have been fully re-enabled for the following networks: Our engineering team is monitoring performance closely to ensure everything continues to process smoothly. Deposits, trading, and withdrawals across all networks are operating normally. Thank you for your patience and support while we resolved this. ------------------ El inconveniente que causaba los retrasos ha sido resuelto y los retiros se han vuelto a habilitar por completo para las siguientes redes: Nuestro equipo de ingeniería está monitoreando el rendimiento de cerca para garantizar que todo siga procesándose sin problemas. Los depósitos, el trading y los retiros en todas las redes están operando normalmente. Agradecemos su paciencia y apoyo mientras resolvíamos esto. ------------------ O problema que causava os atrasos foi resolvido e os saques foram totalmente reabilitados para as seguintes redes: Nossa equipe de engenharia está monitorando o desempenho de perto para garantir que tudo continue sendo processado normalmente. Os depósitos, as negociações (trading) e os saques em todas as redes estão operando normalmente. Agradecemos sua paciência e apoio enquanto resolvíamos isso.
  • Update
    UTC
    Update
    To ensure the safety of your transactions while our engineering team investigates, we have temporarily disabled withdrawals for the following networks: * Polygon * ETH * ERC-20 tokens ------------------ Para garantizar la seguridad de sus transacciones mientras nuestro equipo de ingeniería investiga, hemos desactivado temporalmente los retiros para las siguientes redes: * Polygon * ETH * Tokens ERC-20 ------------------ Para garantir a segurança das suas transações enquanto nossa equipe de engenharia investiga, desativamos temporariamente os saques para as seguintes redes: * Polygon * ETH * Tokens ERC-20
  • Investigating
    UTC
    Investigating
    We are currently experiencing delays specifically with ETH and ERC-20 token withdrawals. Deposits and trading are functioning normally. Withdrawals on other networks remain unaffected. Our engineering team is actively investigating the root cause. All user funds remain entirely safe and secure. We apologize for the delay and will provide updates here as the situation progresses. ------------------ Actualmente estamos experimentando retrasos específicamente en los retiros de ETH y tokens ERC-20. Los depósitos y el trading están funcionando normalmente. Los retiros en otras redes no se han visto afectados. Nuestro equipo de ingeniería está investigando activamente la causa raíz. Todos los fondos de los usuarios permanecen completamente seguros. Pedimos disculpas por la demora y proporcionaremos actualizaciones aquí a medida que avance la situación. ------------------ No momento, estamos enfrentando atrasos especificamente nos saques de ETH e tokens ERC-20. Os depósitos e as negociações (trading) estão funcionando normalmente. Os saques em outras redes não foram afetados. Nossa equipe de engenharia está investigando ativamente a causa raiz. Todos os fundos dos usuários permanecem totalmente seguros. Pedimos desculpas pelo atraso e forneceremos atualizações aqui conforme a situação progredir.

May 2026

Kotanipay · Kotanipay API — Service is not responding as expected
ResolvedMajor outage610 hours 44 minutes
  • Resolved
    UTC
    Resolved
    Resolved. The service is currently responding as expected. The previous error is no longer observed. We will continue monitoring.
  • Investigating
    UTC
    Investigating
    We are currently investigating an issue where the service is not responding as expected. Error: Service Unavailable Exception
Brale · Brale API — Service is not responding as expected
ResolvedMajor outage612 hours 2 minutes
  • Resolved
    UTC
    Resolved
    Resolved. The service is currently responding as expected. The previous error is no longer observed. We will continue monitoring.
  • Investigating
    UTC
    Investigating
    We are currently investigating an issue where the service is not responding as expected. Error:
Yellowcard · Yellowcard API — GHS Unavailable
ResolvedDegraded performance632 hours 47 minutes
  • Resolved
    UTC
    Resolved
    Incident was automatically resolved after TTL expiration
  • Monitoring
    UTC
    Monitoring
    GHS is currently unavailable due to pending licensing.
Yellowcard · Yellowcard API — Service is not responding as expected
ResolvedMajor outage771 hours 5 minutes
  • Resolved
    UTC
    Resolved
    Resolved. The service is currently responding as expected. The previous error is no longer observed. We will continue monitoring.
  • Investigating
    UTC
    Investigating
    We are currently investigating an issue where the service is not responding as expected. Error:
MAY20
Walapay · Walapay API — Thai (THB) Bank Maintenance
CompletedMaintenance73 hours 58 minutes
  • Completed
    May 23, 2026 at 9:53 PMUTC
    Completed
    May 23, 2026 at 9:53 PMUTC
    Please be informed that a planned maintenance activity will be conducted affecting Thailand Banks (THA) services. During the scheduled window below, banks will experience service unavailability: 2026/05/26 23:55 - 2026/05/27 02:00 (GMT+7) We recommend submitting any time-sensitive payments in advance. Thank you for your understanding, and please let us know if you have any questions.
  • In progress
    May 20, 2026 at 7:54 PMUTC
    In progress
    May 20, 2026 at 7:54 PMUTC
    Maintenance is now in progress

Apr 2026

Kotanipay · Kotanipay API — Service is not responding as expected
ResolvedMajor outage1329 hours 58 minutes
  • Resolved
    UTC
    Resolved
    Resolved. The service is currently responding as expected. The previous error is no longer observed. We will continue monitoring.
  • Investigating
    UTC
    Investigating
    We are currently investigating an issue where the service is not responding as expected. Error: Request failed with status code 502
Yellowcard · Yellowcard API — Service is not responding as expected
ResolvedMajor outage1343 hours 15 minutes
  • Resolved
    UTC
    Resolved
    Resolved. The service is currently responding as expected. The previous error is no longer observed. We will continue monitoring.
  • Investigating
    UTC
    Investigating
    We are currently investigating an issue where the service is not responding as expected. Error:
Yellowcard · Yellowcard API — Service is not responding as expected
ResolvedMajor outage1351 hours 32 minutes
  • Resolved
    UTC
    Resolved
    Incident was automatically resolved after TTL expiration
  • Identified
    UTC
    Identified
    Yellow Card is currently experiencing an issue which affects transaction processing.
Yellowcard · Yellowcard API — Service is not responding as expected
ResolvedMajor outage1366 hours 50 minutes
  • Resolved
    UTC
    Resolved
    Resolved. The service is currently responding as expected. The previous error is no longer observed. We will continue monitoring.
  • Investigating
    UTC
    Investigating
    We are currently investigating an issue where the service is not responding as expected. Error:
Brale · Brale API — Service is not responding as expected
ResolvedMajor outage1409 hours 32 minutes
  • Resolved
    UTC
    Resolved
    Resolved. The service is currently responding as expected. The previous error is no longer observed. We will continue monitoring.
  • Investigating
    UTC
    Investigating
    We are currently investigating an issue where the service is not responding as expected. Error:

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