Borderless - HoneyCoin — This is an example incident – Incident details

Experiencing partial outage

HoneyCoin — This is an example incident

Resolved
Major outage
Started about 4 years agoLasted 33229 hours 22 minutes
Updates
  • Resolved
    UTC
    Resolved
    Empathize with those affected and let them know everything is operating as normal.
  • Monitoring
    UTC
    Monitoring
    Let your users know once a fix is in place, and keep communication clear and precise.
  • Identified
    UTC
    Identified
    As you continue to work through the incident, update your customers frequently.
  • Investigating
    UTC
    Investigating
    When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.